Medical Records

The Medical Record Department is responsible for the management of all patients medical records. This includes:

Release of Information/Medical Records
Birth Certificates
Death Certificates

Medical Record Personnel may be reached by dialing (251) 246-9021 between the hours of 7:30 a.m. and 4:00 p.m., Monday-Friday.

Release of Information:
Release of patient information requires a signed written authorization by the patient. Copies of medical records are available upon written request with valid authorization. As established by the State of Alabama, prepayment for copies is required. Patient requests for medical record copies are generally available within 48 hours after the written request is received.

Birth Certificates:
Birth Certificate information is collected by a Jackson Medical Center Birth Certificate Representative following delivery and prior to discharge. This information is submitted to the Alabama State Department of Health. You may obtain a copy of a birth certificate from the Alabama State Department of Health by completing the appropriate application. The State fee for a birth record is $12.00; which includes the cost of one certified copy. For each additional copy for the same record ordered at the same time, the fee is $4.00. For ways to obtain a Birth Certificate copy or for more information contact the Medical Records department at (251)246-9021.

Death Certificates:
The State of Alabama requires hospitals to initiate the Death Certificate and submit it to the appropriate funeral home within 48 hours after the death. Funeral homes are responsible for submitting it to the State and can assist you in obtaining certified copies. The fee (as charged by the State) for a certified copy of a death certificate is $12.00. For each additional copy of the same record ordered at the same time, the fee is $4.00.